Sign up, log in, fix login errors, change your main character, end other sessions and delete your account.
Last updated 2026-11-07
You log in with an EVE character. Your account holds your characters and everything the app records for them.
An account is your private space in the app. It holds your characters, jobs, stock, plans, settings and history. Nobody else can see what is in it, not even the admins: they can see that your account exists, never its contents.
The pages in this guide are Log in, Create an account and Account. Open the Account page from the account menu at the top right (your main character's name) → Account and sessions.
How you get in depends on who the admin lets sign up. The log-in page tells you which applies.
An admin chooses one of three sign-up rules for the whole app. The line at the bottom of the log-in page shows the current one:
Any character linked to your account logs you in to it.
A login (a session) lasts 30 days from the last time you used the app, so a regular user stays logged in. Logging in again in the same browser replaces that browser's old session. You are logged out sooner when:
Every message the log-in, sign-up and add-character steps can show, and what to do.
Problems show in a red box on the log-in page, or on the sign-up page for an invite that cannot be used. When adding a character, they show on Characters after Could not add the character.
Your account's details, its main character, its sessions and the way to delete it.
The title shows whose account it is (for example Vex Arden's account). Two buttons sit at the top right:
See every browser that is logged in to your account and log them out.
The Sessions panel lists every browser currently logged in to your account, most recently used first:
Use it when you logged in on a computer that is not yours, or see a session you do not recognise. If you think someone else had access to your EVE account, also change your EVE password.
Press Log out on the Account page, or open the account menu at the top right and choose Log out. Only this browser is logged out.
Removes the account and everything in it, for good.
Your characters are free again: they can sign up for a new account (if sign-up allows it) or be linked to another account. Press Cancel in the dialog to keep everything.
Click a question to open it.
It depends on the sign-up rule the admin chose. The bottom of the log-in page tells you which applies:
No. You log in on CCP's own EVE SSO page. The app receives a token that can only read the data you approved (all read-only), and it stores that token encrypted. To stop the app reading a character, use Forget token on its card in Characters, or remove the app's access in your EVE account settings on CCP's website.
Start the login again from the log-in page and finish it within 10 minutes, in the same browser. It happens when EVE's page was left open too long, or the login was finished in a different browser or a private window.
Each invite link works once, may expire, and can be revoked by an admin. Ask the admin for a new one.
An admin has disabled the account. Its data is kept. Ask an admin why; only an admin can enable it again.
A character can belong to one account only. Log in with that character to reach the account it belongs to. To move it, that account must be deleted first: a character cannot be taken out of an account on its own.
The character was sold or transferred to another EVE account after it was linked here. To protect the old owner, the app stopped syncing it and refused the login; the old account keeps the character's history and gets an Inbox item. The app cannot move one character between accounts yet, so it can only be used again once the account holding it is deleted. Send the admins a ticket with .
Something unclear or out of date? Ask your admin. All guides
Opened Create an account without a link? It shows Sign-up needs an invite link. Open the link you were given. (invite only) or Sign-up is closed. (closed). If the character you sign up with is already linked to an account, you are simply logged in to that account.
You then land on the log-in page. Log in again; nothing in your account is lost.
A character cannot be removed from an account. To stop syncing one, use Deactivate or Forget token on its card in Characters.
The admin sets how many characters one account may hold (10 unless they changed it). The Account page shows Characters as, for example, 10 of 10. Ask an admin to raise the limit.
Sessions last 30 days from their last use. You are also logged out when someone used Log out everywhere else from another browser, or an admin disabled the account. Log in again; you land on the Dashboard.
The app must keep at least one admin. Make another account an admin under Admin→Accounts (Make admin), then delete yours.