Register your structures with their services, rigs and taxes, check their bonuses against the game, and deactivate ones you stop using.
Last updated 2026-11-07
Tell the app about every structure you react, refine or build fuel blocks in, so its time, material, yield and tax figures match the game.
A facility is one of your Upwell structures (for example a Tatara or Athanor) as the app knows it: its type, the solar system it sits in, which services are online, the rigs fitted and the taxes the owner charges. The app needs this because EVE does not tell it any of these things. Every planned job time, every material quantity, every refining yield and every install cost estimate is worked out from them.
Facilities shows one card per registered structure. Click a facility's name to open its own page with the full bonus tables, the rigs and its settings.
Do this once per structure, before its jobs can be costed.
EVE does not show structure ids in its normal windows, so here are three ways to get one.
If the inbox item's structure is already registered, the form warns Structure … is already registered as …. Close it and press Retry on the inbox item instead.
Fit the same rigs as the structure has in game. Their bonuses change job times, material use and refining yield.
Only one rig of each group can be fitted, as in game (for example not two Composite Reactor time rigs, even one T1 and one T2). If you tick two, a Same group chip and the warning Only one rig per group can be fitted appear and Save rigs stays disabled. A reactor rig and a reprocessing rig never clash. If the app still refuses, the message says why (wrong size, too many rigs, same group).
The facility page shows exactly what the app will use, so you can compare it with the in-game industry window.
Rig bonuses are bigger in lower security space. The app works out the band the same way the game does: it rounds the true security to one decimal, half up (0.45 becomes 0.5, −0.04 becomes 0.0), then:
The band shows on every card and on the facility page next to the system. Changing the true security of a system changes it for every facility in that system.
Change anything except the structure id: on the card press Edit (a panel opens; press Save), or on the facility page change the Settings panel at the bottom and press Save changes. The panel heading shows when it was last Updated. Changing the structure type is refused if the fitted rigs no longer fit; change the rigs first.
A change applies to everything worked out from now on (plans, estimates, refining previews). Jobs and refines already costed keep the figures they were costed with.
When you stop using a structure, open it and press Deactivate, then confirm. The facility is Kept for history: past jobs and refines still point to it, but the Planner and the pickers stop offering it and its rigs are locked. It disappears from the list unless Show inactive is on.
Click a question to open it.
Start a job there and wait for the jobs sync: the Inbox then has an item with a Register facility button that fills the id in for you. See Finding the structure id.
The job ran in a structure the app does not know, so it cannot cost it. Use Register facility on the inbox item, fill in the form and press Register; the job is retried automatically.
Check that the facility is active and that the right service is ticked under Services online (for example Hybrid for hybrid reactions). The facility page's Recipe support table shows what can run there. Also check the reaction group is switched on in Settings → Reaction groups.
Two of the ticked rigs are in the same group (look for the Same group chip). Untick one of them.
Check the structure type, the true security (and so the band), the services and the rigs. The facility page shows only the structure's part; the game also applies your skills. See Bonuses.
You cannot from the app: Deactivate is the only option and it keeps the record for history. Ask an admin if you need it undone.
No. Jobs and refines already costed keep their figures. Changes apply to new plans, estimates and refines. See How costs and profit work.
The structure you build them in (often an Engineering Complex such as a Raitaru), with Manufacturing ticked under . Fit its Engineering rigs with .
Something unclear or out of date? Ask your admin. All guides
With nothing registered yet the page says No facilities registered. If every facility is deactivated it says No active facilities: switch on Show inactive to see them.
A deactivated facility shows Inactive: rigs locked instead of the button. With no rigs it says No rigs fitted. 3 L-Set slots free.